Frequently Asked Questions
Are there charges other than my monthly rent amount?
At the time of rental there is a one-time $20 security deposit. This is refunded after you move out and leave the storage unit in an undamaged and broom-swept condition.
What are the payment terms?
Monthly rent is due on the first day of each month and is considered late if you pay after the 10th of the month. We strive to make your storage experience as convenient as possible, including paying your bill. Monthly payments can be made at our office, by phone with a credit card or by mailing us your check. We accept cash, check, money order or credit card. We can help you set up automatically withdrawn payments each month from your bank account.
Do you accept credit cards?
We accept several major credit cards including MasterCard®, Visa®, and Discover®.
Can I pay my bills online?
Yes you can from our website. Click on the Make A Payment/Login button at the top of the page. We accept MasterCard®, Visa® and Discover® through our website. You can also pay online using ACH and your bank account.
Do you offer an invoicing or payment reminder service?
We currently send monthly paper invoices about 7 days prior to the due date and offer invoicing via email upon request.
Do you offer the convenience of a long-term lease?
Our units are rented on a month-to-month basis, which allows customers the flexibility to rent for whatever time period is needed. Customers with long-term needs may prepay 6 months or 12 months and receive a 5% or a 10% rental payment discount respectively. Please call us to set up a long-term rental and receive your discount.